Exotel Launches ‘Harmony’ in the Middle East, Expanding Agentic AI-Led Customer Experience Platform across the Region
Harmony unifies voice, messaging, and AI into a single integrated platform, eliminating fragmentation across enterprise CX systems. Conversational AI market in the Middle East & Africa is projected to grow to nearly USD 2.3 billion by 2031 Harmony solves the biggest pain points for regional enterprises: seamless cross-channel context, smart AI escalation, unified agent workflows, … Read more